Real Time Network Monitoring (RTNM) gives you continuous monitoring of your network and alerts the IT Matters team when something is happening with your network. RTNM also allows us to be proactively alerted to issues with your network, meaning we can potentially resolve issues before they become a major and costly concern.
The IT Matters' RTNM measures the availability, responsiveness, performance quality and state of applications, databases, infrastructure equipment, web/commerce and mail servers. We employ the Argent Solution for Network Monitoring to effectively monitor your network.
Benefits of Real Time Network Monitoring:
- Proactive Support - with regular monitoring, potential problems can be identified and dealt with before they become larger, costlier problems
- Quicker Response Times - technician or account manager can rapidly respond to any problem and start working on a solution without delay
- More Effective Onsite Support - if an onsite visit is warranted, a technician or account manager has already started investigating the issue before coming onsite
- Peace of Mind - provides you with the level of support necessary to protect your network and the confidence necessary to focus on your core business
Critical elements we check:
- Hard drive space
- Memory usage
- Antivirus updates and events
- Backup services
- Systems and application logs
- UPS status
Contact us for a no obligation assessment and let us show you how to take your business to the next level!
